Medical emergency

The website and member communications are not emergency services and are not continuously monitored. Call 911 or go to the nearest emergency department for a medical emergency. For a mental-health or suicide crisis in the United States, call or text 988.

1. Agreement and scope

These Terms govern access to https://manawarrior.com/ and digital features that link to them. By using the Digital Services, you agree to these Terms and the Website Privacy Policy. Clinical care, telehealth, membership, payment, and privacy may also be governed by separate documents. If you do not agree, do not use the Digital Services.

2. Eligibility and authority

You must be at least 18 years old or have the involvement of an authorized parent or representative, as applicable. If you act for another person, you represent that you have authority to do so. The Practice may verify identity and authority before acting on a request.

3. No automatic practitioner-patient relationship

Viewing content, submitting a contact or appointment request, joining a waitlist, or sending a message does not by itself establish a practitioner-patient relationship. A clinical relationship begins only when the Practice accepts the person for care and completes required intake, consent, and clinical processes. The Practice may decline or refer care when services are unavailable, outside scope, unsafe, or inappropriate.

4. Informational content; no diagnosis or guarantee

Digital content is general information and is not individualized medical advice, diagnosis, treatment, or a substitute for an in-person or telehealth evaluation. Health information changes and may contain errors or omissions. The Practice does not guarantee outcomes, availability, reimbursement, or that a service is appropriate for any person.

5. Location and telehealth

Clinical services are available only when the patient is physically located in a jurisdiction where the treating clinician is authorized to practice and the service is lawful. The patient must accurately disclose physical location at each telehealth encounter. The Practice may require in-person evaluation or referral.

6. Appointments and communications

An online request is not confirmed until the Practice sends confirmation. Do not delay urgent care while waiting for a reply. Minimum 24-hour notice is required for the cancellation of an appointment. Cancellations with less than 24-hours notice or no-shows will incur the full appointment cost. Membership cancellation requires written notice 30 days before the next billing date. Communications may be delayed by outages, security screening, time zones, or staffing.

7. Membership and fees

Descriptions of membership benefits and prices are summaries. The signed Membership Services Agreement, applicable fee schedule, Good Faith Estimate, payer rules, and state-specific payment consent govern. Membership is not insurance and is not a substitute for comprehensive health coverage.

8. Accounts and security

You are responsible for accurate information, safeguarding credentials, restricting access to your devices, and promptly reporting suspected unauthorized use. Do not share a portal account. The Practice may suspend access to protect patients, systems, or data.

9. Acceptable use

You may use the Digital Services only for lawful personal purposes. You may not interfere with security or operation; probe or scan systems; introduce malicious code; scrape or copy content at scale; impersonate another person; submit false, threatening, infringing, or unlawful content; use the services to seek prescriptions or care fraudulently; or attempt unauthorized access.

10. User submissions

You retain rights in content you submit. You grant the Practice a limited license to host, reproduce, transmit, and use it as reasonably necessary to respond, administer services, provide care, maintain records, comply with law, and protect rights. Do not submit content you lack authority to provide.

11. Intellectual property

The Digital Services, branding, text, graphics, forms, and other content are owned by or licensed to the Practice and protected by law. The Practice grants a limited, revocable, nontransferable right to use public content for personal, noncommercial purposes. No trademark or other right is granted.

12. Third-party services

Links, maps, videos, schedulers, payment tools, app stores, and other third-party services may have separate terms and privacy practices. The Practice is not responsible for independent third-party content or availability, except to the extent nonwaivable law provides otherwise.

13. Disclaimers

To the fullest extent permitted by law, the Digital Services and public content are provided “as is” and “as available,” without warranties of uninterrupted operation, accuracy, merchantability, fitness for a particular purpose, or noninfringement. These disclaimers do not limit duties arising from an established practitioner-patient relationship or any nonwaivable professional obligation.

14. Limitation of liability

To the fullest extent permitted by law, the Practice and its personnel will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising only from use of public-facing Digital Services, or for losses caused by a user’s failure to protect credentials or follow emergency instructions. This section does not waive liability that cannot lawfully be limited, including professional duties owed in clinical care.

15. Suspension and termination

The Practice may restrict or end access for security, unlawful use, nonpayment where permitted, discontinued features, or material breach. Clinical and membership termination is governed by separate agreements, professional obligations, notice, continuity-of-care duties, and applicable law.

16. Governing law and disputes

For nonclinical disputes arising solely from the public Digital Services, the law of the state associated with the relevant Practice entity applies, without regard to conflict-of-law rules, except where federal or another state’s nonwaivable law controls. The parties should first provide written notice and attempt good-faith resolution. No mandatory arbitration or class-action waiver is imposed by these Terms.

17. Electronic communications and signatures

You agree that records and notices may be provided electronically when you have chosen or lawfully consented to electronic delivery. You may request paper copies as required by law. Electronic signatures and acknowledgments have the effect provided by applicable law; an acknowledgment of a privacy notice is not consent to uses or disclosures.

18. Changes and severability

The Practice may revise these Terms by posting an updated version with a new effective date. Material changes may be communicated by another reasonable method. If a provision is unenforceable, it will be limited or severed to the minimum extent necessary, and the remaining provisions continue.

19. Contact

Questions about these Terms may be sent to aloha@manawarrior.com or 100 BOARDWALK APT 903A, LONG BEACH, NY 11561 or 401 N CANE STREET #A11, HALEIWA, HI 96712. Do not send urgent clinical messages to this address.